Refund & Cancellation Policy

At Business Growth Hub, we want our customers to have a clear understanding of how subscriptions, cancellations, and refund requests are handled.

1. Subscription Cancellation

You may request cancellation of your paid Business Growth Hub subscription. Cancellation prevents future subscription charges. Unless otherwise required by applicable law, access to paid features may continue until the end of the current paid billing period.

2. Refund Requests

If you believe you were charged incorrectly or experienced a payment problem, please contact Business Growth Hub with your account email address and payment reference. Refund requests will be reviewed individually and processed where appropriate, including where required by applicable consumer law.

3. Duplicate or Incorrect Charges

If you were charged more than once for the same transaction or believe an incorrect amount was charged, contact us as soon as possible so that we can investigate the transaction.

4. Refund Processing

Approved refunds will normally be returned using the original payment method where supported. The time required for the funds to appear may depend on the payment provider and the customer's bank.

5. Subscription Access After Cancellation

Cancelling a subscription does not automatically delete your Business Growth Hub account. Your account may remain available with the features permitted by your current account or subscription status.

6. Contact Us

If you have questions about a payment, cancellation, or refund, please contact Business Growth Hub through the support contact information provided on our website.